1. Digital Content Delivery
For digital course materials and online content:
- Immediate access after successful payment
- Access through student portal/dashboard
- Download links sent via email when applicable
- 24/7 access to online materials
2. Physical Study Materials
For physical course materials, books, and study guides:
- Processing time: 1-2 business days
- Standard delivery: 3-5 business days
- Express delivery available on request
- Free delivery within city limits
3. Shipping Areas
We currently deliver to:
- All major cities in India
- Remote locations (additional delivery time may apply)
- International shipping available for select materials
4. Tracking Orders
Track your physical material delivery:
- Tracking information sent via email
- Track through student portal
- Customer support assistance for tracking queries
5. Damaged or Lost Items
In case of damaged or lost materials:
- Report within 48 hours of delivery
- Replacement for damaged items
- Investigation for lost packages
- Photo evidence may be required for damaged items
6. Contact Information
For any shipping-related queries or concerns, please contact our support team through the contact form or reach out to our dedicated shipping support line.