1. Course Cancellation
Students may request a cancellation of their course enrollment under the following conditions:
- Cancellation requests must be submitted within 7 days of enrollment
- Cancellation before course commencement: Full refund minus processing fees
- Cancellation after course commencement: Pro-rata refund based on attended classes
2. Refund Process
All approved refunds will be processed within 7-10 business days through the original payment method:
- Online payment refunds will be credited back to the original payment source
- Processing fees are non-refundable
- Bank charges for refund processing may be deducted from the refund amount
3. Non-Refundable Items
- Registration fees
- Study materials already provided
- Processing fees
- Services already rendered
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team through the contact form
- Provide your enrollment details and reason for cancellation
- Fill out the refund request form (if applicable)
- Wait for confirmation email regarding your refund status
5. Special Circumstances
We understand that special circumstances may arise. Please contact our support team for any specific cases not covered in this policy. Each case will be reviewed individually, and decisions will be made at the discretion of the management.